Infinity Energy Has Gone out of Business: 

So What Happens Next? 

With the recent closure of California-based solar installation company Infinity Energy, many customers are left wondering what happens next. As a trusted name in the solar industry, The Solar Cowboys are stepping in to provide ongoing monitoring and maintenance for Infinity Energy's abandoned customer base. We aim to offer stability and reassurance during this transitional period, ensuring your solar energy system continues to perform at its best.

Infinity's closure can be attributed to several challenges, including intense market competition, rising supply costs, and evolving regulatory policies. These factors, despite the company’s strong reputation and customer base, led to their decision to cease operations. The Solar Cowboys are committed to helping customers navigate these changes smoothly and efficiently.

Titan Solar Power: what to do if they go out of business

 

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How Do I Ensure That My System’s Covered? 

  1. Review Your Paperwork : Start by reviewing your contracts with Infinity Energy and your Finance Provider if applicable. Understanding the terms of your agreement, including warranty details, will help you know your rights and next steps.
  2. Identify Manufacturers: Your solar system consists of various parts, usually from different manufacturers. Locate any information you can about these manufacturers in your documentation to address any warranty claims directly.
  3. Contact Us: You can reach our Customer Experience Team at (855) 218-9607 for immediate support or to begin the process of having us take over your system’s monitoring to allow for future troubleshooting and diagnosis. 

    Titan Solar Power: what to do if they go out of business

Who Are The Solar Cowboys?

We are a team of Master and Journeyman electricians who install and service solar panel systems in 20 states and counting. Our goal is to deliver an elite customer experience for the complete lifetime of your system. This means that we provide expert level workmanship and maintenance services to ensure your system’s efficiency and longevity.

You’ll notice that we prioritize our customers’ needs, offering timely support.Whether it’s routine maintenance or complex troubleshooting, our team is equipped to handle it all. We accomplish this via our state-of-the-art monitoring services that allow us to track your system’s performance in real-time, detecting and addressing issues before they escalate.


Steps to Getting Started

  1. Reach out to Us: Call us at (855) 218-9607 if your system needs service or would like to sign up for The Solar Cowboys Protection Plus Program. 
  2. Schedule an Inspection: This will help us understand your system’s current condition and address immediate maintenance needs. Based on our assessment, we will conduct an inspection as needed to . This includes regular inspections, cleanings, and necessary repairs.
  3. Continuous Support: Our commitment to you includes ongoing support. We are always available to address any concerns or issues that may arise.
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Maintaining Your Solar System

Regular maintenance is key to ensuring your solar system's performance and efficiency. Yearly inspections of inverters, wiring, and other components help prevent potential problems and ensure everything functions correctly. Our advanced monitoring tools will track your system’s performance in real-time, allowing us to detect and resolve issues promptly. Our services also include regular solar panel cleaning. Dirt and debris could otherwise reduce your solar panels’ efficiency, we’ll ensure your panels remain clear and effective.

Financial and Legal Support

We’re here to assist with your finance provider or the original manufacturers of your solar system to address any warranty related issues you may have. If we encounter significant issues that cannot be resolved through standard support channels, consulting with a lawyer who specializes in consumer protection or contract law may be necessary.

Your Partner Moving Forward

While the closure of Infinity Energy is unfortunate, we are dedicated to ensuring your transition is seamless. As your new service provider, you can be confident that your solar investment will continue to pay off, providing clean and sustainable energy for years to come.

The Solar Cowboys are stepping up to support customers abandoned by Infinity Energy’s closure. With our expertise and customer-focused approach, you can trust that your solar energy needs are in good hands. Contact us today to schedule your initial assessment and begin a smooth transition with The Solar Cowboys.

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